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What a Demand Notice Actually Is
A demand notice is MEPCO's formal cost estimate and payment request issued after your new connection application has been technically assessed. It covers every cost involved in establishing your specific connection:
- Security deposit — a refundable deposit held against future unpaid bills, returned when the connection is surrendered
- Service and processing charges — one-time administrative charges for handling the connection application
- Meter installation charges — cost of the meter itself and its installation (varies by meter type)
- Infrastructure charges — if new poles, extended cabling, or transformer upgrades are needed to reach your property, these costs are included here
The demand notice is issued only after a technical site survey confirms the connection is feasible and specifies exactly what infrastructure is needed. Before you receive it, you don't know the exact cost — the survey is what determines it.
Typical Demand Notice Amounts
These are approximate ranges. Your actual demand notice will specify exact figures based on your specific site assessment:
| Connection type | Approximate demand notice range |
|---|---|
| Standard domestic (up to 5 kW, near existing infrastructure) | Rs. 7,000 – Rs. 15,000 |
| Domestic with some line extension needed | Rs. 15,000 – Rs. 35,000 |
| Commercial (small, near existing infrastructure) | Rs. 20,000 – Rs. 50,000 |
| Any connection requiring new poles or transformer | Rs. 50,000 – Rs. 200,000+ |
Properties that are near existing distribution infrastructure pay significantly less than those requiring line extensions across open land.
How to Pay a Demand Notice
Once you receive the demand notice, payment must be made within its validity period — typically 30 to 60 days from the date of issue. The document itself states the deadline.
Payment methods:
- At any designated bank branch listed on the demand notice itself
- Through the specific payment channel your subdivision office directs you to
- In some areas, at the subdivision office counter directly
Keep the payment receipt. It is required to confirm payment and trigger the next step — meter installation scheduling. Without the receipt, proving payment can be difficult.
How to Track Your Demand Notice Status
After submitting your new connection application, you can track where it stands in the process:
In person at the subdivision office: The most reliable method. Bring your application number and CNIC. Staff can confirm whether the site survey has been done, whether the demand notice has been generated, and what the current status is.
By phone at your circle office: Using the circle-level helpline for your district (find your circle number here), you can ask for a status update by providing your application reference number.
Through the MEPCO official website: mepco.com.pk has a consumer services section where some application tracking may be available — check whether your application number can be entered for a status lookup.
Through the CCMS complaint portal: If your application has been unreasonably delayed, registering a complaint at ccms.pitc.com.pk with your application number creates a formal record and typically generates a response from the relevant subdivision within 7 to 15 working days.
What Happens After You Pay the Demand Notice
Payment confirmation triggers the next step in the connection process:
- Your payment is verified against your application in MEPCO's system
- Meter installation is scheduled — timing depends on available field teams
- The team visits your premises, installs the meter, and activates the connection
- Your first billing cycle begins from the installation date
- You receive your first bill approximately 30 days after the connection date
For standard domestic connections near existing infrastructure, the gap between demand notice payment and active connection is typically 1 to 3 weeks.
What If the Demand Notice Amount Seems Wrong
If the demand notice specifies infrastructure costs that seem disproportionate to your property's actual location relative to existing lines — for example, a large line extension charge for a property that appears to be near an existing feeder — you can:
- Ask the subdivision office specifically how the cost was calculated and which infrastructure items are being charged
- Request a review of the site assessment if you believe the infrastructure route proposed is unnecessarily expensive
- File a formal inquiry through the CCMS portal if you cannot get clarity through the subdivision office directly
Demand notices are based on technical assessments, not arbitrary amounts, but human error in distance estimation or infrastructure planning does occasionally occur and is worth clarifying before paying a significantly larger-than-expected amount.
Frequently Asked Questions
What is a demand notice in MEPCO?
A demand notice is the formal payment request issued after your new connection application's technical assessment, covering the security deposit, processing charges, meter cost, and any infrastructure charges specific to your property.
How long do I have to pay the demand notice?
Typically 30 to 60 days from the date of issue. The exact deadline is stated on the demand notice itself. Letting it lapse generally means reapplying or requesting a reissuance.
How can I track my demand notice online?
Use your application number at mepco.com.pk if online tracking is available, or contact your subdivision office or circle helpline directly. If the process has stalled, the CCMS complaint portal at ccms.pitc.com.pk is the escalation route.
What does the security deposit cover?
It's a refundable deposit held against the risk of unpaid future bills. When you eventually close or surrender the connection, the deposit is returned after any outstanding balance is settled.
What happens if I don't pay the demand notice within the deadline?
The notice lapses and your connection application is put on hold. You'll need to either request a reissuance or, in some cases, restart parts of the application process. Demand notices are not automatically renewed.
Last updated: August 2026
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