How do I check my bill online?

Enter your 14-digit reference number in the bill checker tool at the top of this page. Your bill appears instantly with the payable amount, due date, and electricity usage.

How do I check my bill without a reference number?

Use your 10-digit consumer ID instead — printed just below the 14-digit code on any previous bill.

Can I check my bill by CNIC number?

No. The system does not allow bill lookup by CNIC through any online portal.

What is the MEPCO reference number?

It is the unique 14-digit code printed at the top-left corner of every electricity bill.

Why is my electricity bill so high this month?

The most likely reasons: (1) Your monthly consumption crossed 200 kWh — all usage is now billed at unprotected tariff rates. (2) FPA was higher this month. (3) An estimated reading was issued.

How do I check if my bill has been paid?

When you check your bill online, look at the 'payment status' field — it shows whether the current amount is paid or unpaid.

When does the bill come each month?

Meters are read on a rotating schedule per subdivision. Your billing cycle runs approximately 30 days.

What does 'EST' mean on my electricity bill?

EST means the reading was estimated — the meter reader did not physically visit your premises that month.

What is a detection bill?

A detection bill is a penalty charge issued when electricity theft, meter tampering, kunda connections, or unauthorized load extension is found.

How do I pay my MEPCO bill online?

The easiest methods are JazzCash and EasyPaisa — both take under 2 minutes. You can also pay through any bank's mobile app.

What is the helpline number?

For billing issues and general queries, call 118 (available 24/7). Toll-free line: 0800-63726.

How do I get old electricity bills?

Check online using your 14-digit code — the PITC portal shows your last 12 months of billing history automatically.

What is MDI on my bill?

MDI stands for Maximum Demand Indicator. It appears on industrial and large commercial bills.

What is EX on my electricity bill?

EX stands for the previous reading (Ex-reading). The difference between previous and current is units consumed.

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Factual corrections: If you have found information on this site that is outdated, incorrect, or missing — a wrong helpline number, an old tariff rate, or a change in MEPCO policy — please let us know. We update within 48 hours of verified corrections.

Content suggestions: If there is a specific billing topic or question that South Punjab consumers commonly face and we have not covered it, we want to know.

General feedback: Website issues, broken links, calculator errors, or anything else about the site itself.

What We Cannot Help With

We are a content and information website. We are not MEPCO, PITC, or a government agency. We cannot:

Check or access your electricity account
Resolve billing disputes on your behalf
Process or confirm payments
Issue or cancel bills
Connect you with a MEPCO official

For actual billing problems, please contact MEPCO directly:

Issue	Contact
Billing complaints	File at ccms.pitc.com.pk
General helpline	118 (24/7)
Complaint SMS	8118
Toll-free line	0800-63726

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We read every message and respond to factual correction requests within 48 hours. For general feedback, we try to respond within 3 to 5 working days, though we cannot guarantee a response to every message.

This site is not affiliated with MEPCO, PITC, or the Government of Pakistan.
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About the Author / Fact Checker

Ahsan Gillani is a dedicated utility information researcher and web administrator. This guide was fact-checked against the latest official NEPRA guidelines and MEPCO policies for 2026 to ensure accuracy and trustworthiness.