How do I check my bill online?

Enter your 14-digit reference number in the bill checker tool at the top of this page. Your bill appears instantly with the payable amount, due date, and electricity usage. You can also check via SMS: send your reference number to 8119.

How do I check my bill without a reference number?

Use your 10-digit consumer ID instead — printed just below the 14-digit code on any previous bill. If you have lost all previous bills, visit your nearest subdivision office with your CNIC and they will retrieve your account details.

Can I check my bill by CNIC number?

No. The system does not allow bill lookup by CNIC through any online portal. The only valid methods are the 14-digit reference number and the 10-digit consumer ID. Anyone claiming otherwise is providing wrong information.

What is the MEPCO reference number?

It is the unique 14-digit code printed at the top-left corner of every electricity bill. It contains your subdivision code, batch number, and account number. This code stays the same across all your bills and identifies your specific connection.

Why is my electricity bill so high this month?

The most likely reasons: your monthly consumption crossed 200 kWh, moving all usage to unprotected tariff rates; FPA was higher this month; or an estimated reading was issued above your actual consumption. Check the bill breakdown line by line or use the bill calculator to verify.

How do I check if my bill has been paid?

When you check your bill online, look at the payment status field, which shows whether the current amount is paid or unpaid. Alternatively, check your next month's bill: if the previous amount appears in the arrears column it was not paid; if arrears show zero it was settled.

When does the bill come each month?

Meters are read on a rotating schedule per subdivision. Your billing cycle runs approximately 30 days. The bill is usually available online 2 to 3 days after the meter reading date, and the paper copy arrives 5 to 10 days after that.

What does EST mean on my electricity bill?

EST means the reading was estimated — the meter reader did not physically visit your premises that month. Your electricity usage was estimated based on past consumption. If the estimated amount looks significantly higher than usual, file a correction complaint.

What is a detection bill?

A detection bill is a penalty charge issued when electricity theft, meter tampering, kunda connections, or unauthorized load extension is found. It is calculated under Sections 39 and 39-A of the Electricity Act 1910 and is separate from your regular monthly bill.

How do I pay my MEPCO bill online?

The easiest methods are JazzCash and EasyPaisa, both taking under 2 minutes. Open the app, go to Bill Payment, select Electricity and MEPCO, enter your reference number, and confirm. You can also pay through any bank's mobile app, at an ATM, at a bank branch, or at a Pakistan Post office.

What is the helpline number?

For billing issues and general queries, call 118, available 24/7. Toll-free line is 0800-63726. To register a complaint by SMS, text to 8118. For online complaint registration and tracking, visit ccms.pitc.com.pk.

How do I get old electricity bills?

Check online using your 14-digit code — the PITC portal shows your last 12 months of billing history automatically. If you need older records, contact your nearest subdivision office with your CNIC and consumer ID.

What is MDI on my bill?

MDI stands for Maximum Demand Indicator. It appears on industrial and large commercial bills, measuring the peak power demand in kW drawn in any 30-minute window during the billing month. Domestic and small commercial connections do not have an MDI charge.

What is EX on my electricity bill?

EX stands for the previous reading, or Ex-reading. Your bill shows the previous month's meter reading and the current reading. The difference between them is the number of units consumed.

About Us | Billonlinemepco

Who We Are

This site is written and maintained by Syed Muhammad Hassan Gillani.

About Syed Muhammad Hassan Gillani

I'm an SEO professional and digital content researcher based in Pakistan,
focused specifically on utility billing information — MEPCO's electricity
billing system in particular, given how underserved this topic is online
compared to how many households it actually affects.

Every MEPCO connection in South Punjab — roughly 8.9 million of them —
generates a bill every single month, and a meaningful share of those
consumers run into the same recurring confusion: unclear FPA charges,
unexplained tariff jumps after crossing 200 units, estimated readings
that don't match actual usage, detection bills with no clear appeal path.
When I started researching this space in depth, I found most of what
existed online was either years out of date, copied from other sites
without verification, or written in language too formal and generic to
actually help someone standing in front of their bill trying to figure
out why it doubled.

This site is my attempt to fix that specifically — plain-language,
current, and verified against primary sources rather than guesswork.

How MEPCO Is Organized

To understand how your bill is processed and where to take complaints, it helps to understand MEPCO's administrative structure. The company is divided hierarchically to manage its massive 13-district service area:

Headquarters (Multan): The central command, managed by the CEO and Board of Directors. Policy, major procurement, and company-wide billing systems (coordinated with PITC) are managed here.
Circles (9 total): The largest regional division, headed by a Superintending Engineer (SE). The circles are Multan, DG Khan, Vehari, Bahawalpur, Sahiwal, Rahim Yar Khan, Muzaffargarh, Bahawalnagar, and Khanewal.
Divisions: Each circle is split into divisions, headed by an Executive Engineer (XEN) or Deputy Manager Operation.
Subdivisions: This is your local office, headed by a Sub-Divisional Officer (SDO) or Assistant Manager Operation.
Feeder Level: The actual power lines serving your specific neighborhood or village, managed by line superintendents and field staff.

Why this matters to you: The subdivision (SDO office) is your primary point of contact for 90% of issues — installment plans under Rs. 50,000, routine billing corrections, meter replacement requests, and local faults. You only need to escalate to the Division (XEN) or Circle (SE) level for major disputes, detection bills exceeding Rs. 50,000, or when the subdivision fails to resolve a valid complaint.

How I Keep This Accurate

Every tariff rate, FPA figure, and helpline number on this site is
sourced directly from:

NEPRA official notifications and tariff determinations (with S.R.O.
reference numbers cited where applicable)
PITC's official billing portal (bill.pitc.com.pk)
MEPCO's official communications and circle office contact records

When NEPRA revises a rate or MEPCO announces a policy change — the
December 2025 net billing policy shift being a recent example — this
site is updated within 48 hours of the official announcement, not
whenever convenient.

What This Site Covers

Bill checking, duplicate bill download, and 12-month bill history
Full breakdown of every charge — FPA, GST, FC Surcharge, QTA, and more
Tariff rates across all consumer categories: domestic, commercial,
industrial, agricultural
The protected vs. unprotected consumer system and how the 200-unit
threshold actually works
Billing complaint and detection bill appeal processes
City-specific information for all 13 districts in MEPCO's service area
Net metering and solar billing policy updates
New connection applications and load extension guidance

I deliberately keep this site focused on MEPCO only, rather than trying
to cover every DISCO in Pakistan — depth on one system beats shallow
coverage of ten.

What This Site Is Not

This is an independent, unofficial platform. It is not affiliated
with, endorsed by, or connected to MEPCO, PITC, NEPRA, the Ministry of
Energy, or the Government of Pakistan in any capacity.

The bill checker tool on this site links directly to the official PITC
billing portal. I do not store, log, or have access to any reference
number, consumer ID, or billing data entered into that tool — it flows
directly between your browser and PITC's own servers.

For official account issues, payment disputes, or connection matters,
always go through MEPCO's actual channels: the 118 helpline, your local
subdivision office, or the CCMS complaint portal at ccms.pitc.com.pk.
This site provides information and guidance — it cannot access or modify
your actual account.

Corrections and Feedback

I try hard to keep every figure on this site correct, but electricity
tariffs and billing policy in Pakistan change regularly, and there can
be a short lag between an official announcement and this site reflecting
it. If you spot something outdated or incorrect, I want to know — reach
out through the Contact page and I'll verify and
correct it, usually within 48 hours.